We are Tetrahedron, a branch of Appaloosa Software, LLC ("we", "our", "us"). We’re committed to protecting and respecting your privacy. If you have questions about your personal information or our Privacy Policy please contact us.
Information we hold about you
The type of data that we collect and process includes:
- Your name and Minecraft username.
- Your Minecraft assigned UUID.
- Your email address.
- Your phone number.
- Your IP address.
- Your billing/shipping address related to orders placed and purchases made.
Further data may be collected if you choose to share it, such as if you fill out fields on your profile or fill out a survey.
We collect some or all of this information in the following cases:
- You register as a member in-game to use ask.tetrahedron.io or to make purchases.
- You join our Minecraft servers in any way.
- You browse any of our websites.
- You fill out fields on your profile.
- You provide it in a ticket, forum post, email, chat message, phone call, online meeting, survey, etc.
How your personal information is used
We may use your personal information to accomplish these goals:
- To create a member account for you, upon request in-game or otherwise.
- To assign products, perks, upgrades, etc. to the correct user.
- To send updates, newsletters, and maintenance notifications.
- To log relevant actions on our websites and servers. Your IP address is recorded every time you visit our site or join in-game. Your IP address is never publicly visible.
Other ways we may use your personal information.
We may also use information you provide to us for the purpose of sending notifications to all or selected users. You may opt-in or opt-out of such notifications using links or instructions provided in those emails.
We may collect non-personally identifiable information from you such as browser type, device type, date/time, and any other information provided by your web browser.
Keeping your data secure
We are committed to ensuring that any information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable measures and procedures to safeguard and secure the information that we collect.
Cookie policy
Cookies are small text files which are set by us on your computer which allow us to provide certain functionality on our site, such as being able to log in, or remembering certain preferences.
We set our own and third party cookies for analytics purposes only. We do not use cross-site tracking scripts or cookies on any of our websites.
Rights
You have a right to access the personal data we hold about you or obtain a copy of it. To do so please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information.
You also have the right to request the erasure of your personal data. Please contact us if you would like us to remove your personal data.
Acceptance of this policy
Continued use of our services, websites, Minecraft servers, etc. indicates your acceptance of this policy. If you do not accept this policy, please discontinue use of our services.
Changes to this policy
We may make changes to this policy at any time. You may be asked to review and re-accept the information in this policy if it changes in the future.
We use third party services to operate our servers, websites, portals, etc. but will NEVER sell, rent, or otherwise share your personal information with third parties for any type of financial gain.
Please contact us if you have questions about this policy.